30 Best Digital Marketing Tools For Small Businesses 2023

In today’s article, we cover the best digital marketing tools for small businesses.

With numerous digital marketing tools available, ranging from social media management platforms to email marketing software to SEO tools. It can be overwhelming to choose the right tools for your business, especially if you are just starting out. That’s why it’s important to carefully consider your needs and budget, as well as the effectiveness and ease of use of the tools.

In this blog post, we will highlight some of the top digital marketing tools for small businesses to improve growth, sales, and productivity. We will focus on tools that are effective, affordable, and easy to use, based on our own experiences and research, with examples for better understanding.

Whether you are just starting out with digital marketing or looking to optimize your existing efforts, these tools can help you achieve your goals.

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What Is Digital Marketing?

Digital marketing refers to the use of digital channels and technologies to promote and sell products or services. This includes tactics such as social media marketing, email marketing, search engine optimization (SEO), pay-per-click (PPC) advertising, and more.

Why Digital Marketing for Small Businesses?

Digital marketing is important for small businesses because it allows them to reach a wider audience at a lower cost than traditional marketing methods. With the right tools and strategies, small businesses can effectively compete with larger companies and increase their online visibility and revenue.

Best Digital Marketing Tools for Small Businesses

1. Social media management platform

On our list of best digital marketing tools for small businesses. Here comes Hootsuite and Buffer social media management platforms that allow small businesses to efficiently manage and track their social media presence across multiple networks. These tools provide features such as scheduling, analytics, and team collaboration, making it easier for businesses to connect with their audience and measure the success of their social media campaigns.

For example, a small business owner who runs a restaurant could use a social media management platform to schedule daily updates about their daily specials, events, and customer reviews on Facebook, Instagram, and Twitter. By using a platform to streamline their social media efforts, the business owner can save time and focus on other tasks, such as managing their restaurant and interacting with customers.

2. Email marketing software

Email marketing software such as Getresponse and Systeme.io allows small businesses to send targeted and personalized emails to their subscribers. These tools offer features such as email templates, automation, segmentation, and analytics, making it easy for businesses to create and deliver effective email campaigns.

For example, a small e-commerce business could use email marketing software to send promotional emails to their subscribers about new products, sales, and special offers. By segmenting their email list based on customer preferences and behavior, the business can send relevant and personalized emails that are more likely to be opened and clicked.

3. Search engine optimization (SEO)

SEO tools such as Ahrefs and SEMrush help small businesses improve their website’s visibility and ranking on search engines like Google. These tools provide features such as keyword research, competitor analysis, and on-page optimization, allowing businesses to optimize their website’s content and structure for better search engine performance.

For example, a small business owner who runs a local bakery could use an SEO tool to identify relevant keywords to include in their website content and meta tags. By optimizing their website for these keywords, the bakery can improve its chances of ranking high in search results for relevant queries and attract more potential customers.

4. Pay-per-click (PPC) advertising platform

PPC advertising platforms, such as Google Ads and Bing Ads, allow businesses to place ads on search engines and other websites, and pay only when their ads are clicked. These platforms provide features such as targeting, bidding, and budget management, enabling businesses to reach their desired audience and track the performance of their ads.

For example, a small business owner who runs a dental clinic could use a PPC advertising platform to create and run ads for their services on Google. By targeting their ads to people searching for dental services in their area, the clinic can attract more qualified leads and drive traffic to their website.

5. Customer relationship management (CRM) software

CRM software, such as Salesforce and Zoho CRM, helps businesses manage and improve their relationships with customers. These tools provide features such as contact management, sales tracking, and customer service management, enabling businesses to efficiently track and respond to customer inquiries and needs.

For example, a small business owner who runs a consulting firm could use CRM software to store and organize information about their clients, such as contact details, project history, and communication logs. By using a CRM, the business owner can easily access and use this information to better serve their clients and improve their customer relationships.

6. Content marketing platform

Content marketing involves creating and sharing valuable, relevant, and consistent content to attract and retain a clearly defined audience. This can include blog posts, articles, videos, podcasts, infographics, and more.

BuzzSumo is one popular tool that helps businesses discover popular content in their industry, find influencers to share their content, and analyze their own content performance. CoSchedule is a tool that helps businesses plan, create, and promote their content using a calendar-based workflow.

7. Web analytics tool

Web analytics tools, such as Google Analytics and Adobe Analytics, allow businesses to track and analyze their website traffic and performance. These tools provide features such as visitor tracking, conversion tracking, and audience segmentation, enabling businesses to better understand their website visitors and optimize their website for better results.

For example, a small business owner who runs an online store could use a web analytics tool to track the number of visitors to their website, the pages they visit, and the actions they take (such as making a purchase). By analyzing this data, the business owner can identify patterns and trends that can help them improve their website and marketing efforts

8. Video marketing platform

Video marketing platforms, such as Vimeo and Wistia, enable businesses to host and share their videos online. These tools provide features such as video hosting, player customization, and analytics, allowing businesses to reach a wider audience and track the performance of their videos.

For instance, a small business owner who runs a yoga studio could use a video marketing platform to host and share their yoga classes online. By using a platform to host their videos, the business owner can easily embed the videos on their website and social media channels, and track the views and engagement of their videos.

9: Influencer marketing platform

Influencer marketing platforms, such as Aspire IQ and Traackr, help businesses connect with influencers and collaborate on marketing campaigns. These tools provide features such as influencer discovery, campaign management, and analytics, enabling businesses to reach a larger and more targeted audience through influencer partnerships.

For example, a small business owner who runs a beauty salon could use an influencer marketing platform to find and work with beauty bloggers or social media influencers who have a large following in their target market. By partnering with influencers, the salon can leverage the influencers’ credibility and reach to promote their services and products to a larger and more engaged audience.

10. Public relations (PR) tool

PR tools, such as Cision and Muck Rack, help businesses manage their media relations and track the coverage of their brand in the press. These tools provide features such as press release distribution, media database, and analytics, enabling businesses to efficiently reach out to journalists and track the impact of their PR efforts.

For example, a small business owner who runs a software company could use a PR tool to send press releases about their new product launches to relevant journalists and media outlets. By using a PR tool, the business owner can track the coverage of their press releases and measure the impact of their PR efforts on their brand visibility and reputation.

11. Marketing automation software

Marketing automation software is designed to help businesses automate repetitive tasks and workflows related to marketing. This can include things like sending email campaigns, segmenting lists, scoring leads, and more.

Examples of marketing automation software include Marketo and Systeme. These platforms offer a variety of features and integrations that can help businesses streamline their marketing efforts and improve efficiency. For example, you can use marketing automation software to create and schedule email campaigns, track website activity, and generate reports on the performance of your marketing efforts.

12. Social media scheduling tool

Social media scheduling tools allow businesses to schedule posts and content in advance on social media platforms. This can save time and help ensure that your social media presence is consistent and active even when you are not able to be online.

Examples of social media scheduling tools include Later and Planoly. These platforms allow you to schedule posts on platforms like Instagram, Facebook, and Twitter, as well as track performance and engagement. They also often offer features like hashtag suggestions, content calendars, and analytics.

13. Customer feedback platform

Customer feedback platforms allow businesses to gather feedback and reviews from customers in a structured way. This can help businesses identify areas of improvement and build customer loyalty.

Examples of customer feedback platforms include SurveyMonkey and UserTesting. These platforms offer a range of tools and features for creating surveys, conducting user testing, and gathering customer feedback. They can help businesses understand customer needs and preferences, and identify areas of improvement.

14. Marketing project management tool

Marketing project management tools help businesses organize and track marketing projects and tasks. This can include things like creating project plans, assigning tasks, setting deadlines, and tracking progress.

Examples of marketing project management tools include Asana and Trello. These platforms offer features like task lists, calendars, and project boards to help businesses stay on top of marketing projects and tasks. They also often offer integrations with other tools, such as marketing automation software and social media scheduling tools.

15. Online review management tool

Online review management tools help businesses monitor and manage online reviews and ratings from customers. This can include tracking reviews on sites like Google, Yelp, and Facebook, as well as responding to reviews and encouraging customers to leave reviews.

Examples of online review management tools include Podium and Reputation.com. These platforms offer features like review monitoring, review response tools, and reputation management tools to help businesses manage their online reputation. They can also help businesses understand customer feedback and identify areas for improvement.

16. Website builder

When talking about the best digital marketing tools for small businesses. Website builders are important for businesses to create and customize their own websites without the need for coding skills. These tools often offer templates and drag-and-drop features to make it easy to create a professional-looking website.

Examples of website builders include Wix and Weebly. These platforms offer a range of features and customization options, as well as integrations with other tools such as e-commerce platforms and email marketing software.

17. Landing page builder

Landing page builders are tools that allow businesses to create and customize landing pages for specific marketing campaigns or promotions. Landing pages are standalone web pages that are designed to convert visitors into leads or customers.

Examples of landing page builders include Getresponse, Elementor, Leadpages and Unbounce. These platforms offer a range of templates and customization options to help businesses create effective landing pages. They also often offer features like A/B testing, integrations with email marketing software, and analytics.

18. Graphic design tool

Graphic design tools allow businesses to create and edit visual content such as logos, graphics, and images. These tools can be useful for creating marketing materials, social media posts, and other visual assets.

Examples of graphic design tools include Canva and Adobe Illustrator. These platforms offer a range of features and templates to help businesses create professional-quality graphics and designs.

19. A/B testing tool

A/B testing tools allow businesses to test different versions of a website or marketing campaign to see which performs better. This can be useful for optimizing conversions, improving the user experience, and making informed decisions about marketing strategies.

Examples of A/B testing tools include Optimizely and VWO. These platforms offer features like split testing, multivariate testing, and heatmaps to help businesses test and optimize their marketing efforts.

20. Predictive analytics tool

Predictive analytics tools use data and machine learning algorithms to predict future outcomes or trends. This can be useful for businesses looking to make data-driven decisions about marketing strategies, sales forecasting, and more.

Examples of predictive analytics tools include PredictiveROI and RapidMiner. These platforms offer a range of features and integrations to help businesses analyze data and make predictions about future outcomes.

21. Chatbot builder

Chatbot builders allow businesses to create and customize chatbots for use on their websites or social media platforms. Chatbots can provide customer service, answer FAQs, and more, freeing up time for businesses and providing a convenient way for customers to get information.

Examples of chatbot builders include ManyChat and MobileMonkey. These platforms offer a range of features and integrations to help businesses create and customize chatbots for their needs.

22. Social media advertising platform

Social media advertising platforms allow businesses to place paid ads on social media platforms like Facebook, Instagram, and Twitter. These platforms offer targeting options and analytics to help businesses reach the right audience and track the performance of their ads.

Examples of social media advertising platforms include Facebook Ads and Instagram Ads. These platforms offer a range of features and customization options to help businesses create and manage social media ads.

23. Affiliate marketing platform

Affiliate marketing platforms allow businesses to set up and manage affiliate marketing programs. Affiliate marketing involves paying affiliates a commission for promoting your products or services.

Examples of affiliate marketing platforms include Commission Junction and Amazon Associates. These platforms offer a range of tools and features for managing affiliates, tracking sales, and paying commissions.

24. Event management software

Event management software is designed to help businesses plan and manage events, such as conferences, trade shows, and corporate events. These tools can help with tasks such as registration, ticketing, and scheduling.

Examples of event management software include Eventbrite and Cvent. These platforms offer a range of features and integrations to help businesses plan and manage events. They can also help with things like marketing and promotion, and tracking attendance and performance.

25. Lead generation tool

Lead generation tools are designed to help businesses capture leads, or potential customers, through forms and other methods. These tools can be used to gather information about potential customers, such as name, email address, and company name.

Examples of lead generation tools include Systeme, Leadformly and Leadpages. These platforms offer a range of features and templates for creating forms and landing pages to capture leads. They can also help with things like lead scoring and segmentation.

26. Influencer marketing tool

Influencer marketing tools are designed to help businesses connect with and work with influencers, or individuals with a large following on social media or other platforms. These tools can help businesses identify and reach out to influencers, as well as track the performance of influencer campaigns.

Examples of influencer marketing tools include Heepsy. These platforms offer a range of features and integrations to help businesses find and work with influencers.

27. Social media analytics tool

Social media analytics tools should be part of everyday digital marketing tools for small businesses. These tools allow businesses to track and analyze the performance of their social media presence. These tools can provide insights on things like followers, engagement, and reach.

Examples of social media analytics tools include Sprout Social and Hootsuite Insights. These platforms offer a range of features and integrations to help businesses track and analyze the performance of their social media accounts.

28. Voice search optimization tool

Voice search optimization tools are designed to help businesses optimize their websites and content for voice search. With the increasing popularity of voice assistants like Siri and Alexa, it is important for businesses to ensure that their websites and content are easily discoverable through voice search.

Examples of voice search optimization tools include SEMrush and Ahrefs. These platforms offer a range of features and integrations to help businesses optimize their websites and content for voice search.

29. Online course platform

Online course platforms allow businesses to create and sell online courses and other educational content. These platforms offer features like course creation tools, payment processing, and marketing tools to help businesses reach students and sell courses.

Examples of online course platforms include Udemy and Teachable. These platforms offer a range of features and integrations to help businesses create and sell online courses.

30. Virtual event platform

Virtual event platforms allow businesses to host and attend events online, such as webinars, conferences, and workshops. These platforms offer features like video conferencing, networking, and event management to help businesses host and attend virtual events.

Examples of virtual event platforms include Zoom and Webex. These platforms offer a range of features and integrations to help businesses host and attend virtual events.

Additional digital marketing resources for small businesses

Blogs or websites to follow:

Online courses or webinars on digital marketing:

Local networking events or meetups focused on digital marketing:

Best Digital Marketing Tools for Small Businesses Summary

I hope you enjoy the best digital marketing tools for small business list.

Overall, these digital marketing tools can greatly benefit small businesses in their efforts to reach and engage with their audience, improve their search engine visibility, and manage their customer relationships. Whether you are just starting out or looking to optimize your existing digital marketing efforts, these tools can help you achieve your goals and grow your business.

In this blog post, we highlighted some of the top digital marketing tools for small businesses. These tools include marketing automation software, social media scheduling tools, customer feedback platforms, marketing project management tools, online review management tools, website builders, landing page builders, graphic design tools, A/B testing tools, predictive analytics tools, chatbot builders, social media advertising platforms, affiliate marketing platforms, event management software, lead generation tools, influencer marketing tools, social media analytics tools, voice search optimization tools, online course platforms, and virtual event platforms.

When choosing digital marketing tools for your business, it’s important to consider your needs and budget, as well as the effectiveness and ease of use of the tools. It may also be helpful to try out different tools and see what works best for your business.

We hope this list of tools has been helpful, and encourage you to experiment and try out different tools to find what works best for your business. Remember, the key to successful digital marketing is to be consistent, track your results, and continually optimize and improve your efforts.

Iyanu Taiwo is an entrepreneur and founder of Internet Cash Archive. He has been passionate with online business and digital marketing since 2012. Iyanu’s goal is to share best tips, news and tools about business & marketing techniques so you can get kickstart, grow and scale your business online.

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