Everyone shares a common concern about how the pandemic is impacting business. Many are wondering, “How do I share important information with my clients or customers when we’re all working and communicating in new ways?” Here are 4 critical activities your business should be doing right now to stay in touch…
This hasn’t been an easy transition for anyone, but it is possible to stay connected digitally. Really think about what you customers need to hear from your organization right now and any solutions that you can provide for them. That’s the information that you should be delivering to them, via your website, email, personal outreach, and social media.
This will help your business in the long run as well. Being proactive with good content proves that you are a thought leader in your industry. Even if customers and clients can’t currently take action and pay for your products and services, sharing information during this time will position your business to be top-of-mind once everything returns to normal. Until then, let’s all log on and do our best to help each other in any way we can.
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