When you have to juggle between landing pages, email marketing, social media advertising, PPC search engine marketing, and so much more, it’s hard to keep up with all the trends.
The ever-changing digital world has entered a new decade, and digital marketers are wondering how it will compare to the early 2000s and 2010s.
Which new trends will emerge? While we probably won’t be seeing any scandalously dramatic changes in the foreseeable future, it’s clear that some important tactics will boost your digital marketing efforts more than others in 2020.
Engagement is King
Not so long ago, it was all about numbers. Brands were racing to get as many social media followers as they could.
But, what good came out of that? What’s the use of having hundreds of thousands of followers when they are not engaging with your brand?
Having a few dozen followers who appreciate your business’ social media presence, spark meaningful conversations, engage with posts, and click on your CTAs is way better than having 1,000 followers who never show any interest in your content.
So, engagement is the new black. By putting your passion and energy into communicating with your followers, you’ll create an engaging online community.
Branded and niche Facebook and LinkedIn groups are a great place to start, besides your profile pages.
You can utilize private Instagram profiles as well. They are great for gathering a group of truly engaged followers. You’ll be able to grow a dedicated community by keeping the conversation going.
Reviewers Are the New Influencers
Most people trust reviews as much as personal recommendations. Moreover, 97% of consumers look online for local businesses.
Testimonials and star ratings are more important than ever. Customers and clients who leave 5-star ratings and positive reviews are your most valuable influences.
Because of this, it’s key to develop a review and rating strategy. There are no shortcuts here, you’ll have to do it the old-fashioned way.
You can keep the customer satisfaction index on the highest level by nurturing long-lasting relationships with your existing customer base.
Make an effort to exceed the expectations of every new client that comes your way. Naturally, engagement can also play an important role here.
You must make sure your customer service is up to par before you start nudging your customers towards leaving reviews.
You can use their reviews to create authentic, compelling, and engaging case studies/success stories. Once you have a great story, you can start promoting them through channels of your choice.
Comprehensive Content Makes All the Difference
Quality articles and SEO are a must if you want your content marketing to thrive, but they are not enough.
If you want to rank higher on Google, go in-depth with your business blogs as much as you can. Search engines love long-form blogs and comprehensive content. Make sure to include a lot of expert advice.
You’d want the reader to know that your guides are well-researched. You need to back up your claims by citing sources such as studies and surveys.
If you need help with your content marketing endeavor, you can always look to Google. The search engine giant has put together a list of questions that can help you determine what you need to do to make your content better.
Email Marketing Segmentation Deserves Your Attention
Email campaigns will always be trendy. Knowing how to use email can pay off big time. Email is a great channel for promoting time-sensitive offers, bonus discounts, and new product releases.
But for it to truly work, you need to automate, sequence, and distribute your campaigns through dedicated platforms. Do not neglect the option of email segmentation, no matter which email marketing service provider you go with.
Marketers who have used segmented email campaigns have reported seeing an increase in revenue up to 760%.
So, what does email segmentation actually mean? Well, you’ll likely agree that not everyone on your mailing lists has the same interests, intentions, needs, and expectations in relation to your business.
To make your email campaigns more effective, you need to divide your audience into groups, such as prospects, repeat customers, veterans, newcomers, etc.
Your personalization game will be even more important in 2020, so you need to step it up. Show everyone on your mailing list that you value their time.
Bombarding your customers with offers and messages that are not aligned with their current needs leads to nowhere.
Conclusion
As it has always been the case, your success will depend on a few variables.
But embedding these core tactics into your 2020 digital marketing strategy is the right place to start.
A comprehensive digital marketing strategy is sure to gain positive outcomes in the long run, and not just in 2020.
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