Digital Marketing & SEO is an integral part of each company’s strategy to reach out to their customers.
More than 60% of the marketing efforts are spent on digital outreach across social media platforms, agency and product listing sites, SEO, content publishing and website optimization.
It surely is a time-consuming affair and needs diligent planning & execution. Marketing teams need to plan at least a month in advance to maintain consistency in terms of their messaging, frequency and publishing across the right mediums.
This also brings to focus on the need for extreme collaboration and synchronization among the product engineering, sales, customer success, and marketing teams.
In this blog, we will explore how Andolasoft Inc. successfully used Orangescrum project management tool to optimize their digital marketing efforts for better results.
Andolasoft Inc. is a California based product and development agency with a specialization in IT Consulting, Enterprise Software Solutions, web and mobile app development across a very broad technology spectrum.
Chaos and Growth sound almost synonymous when companies are on a growth path. When there is growth it is across the spectrum: business, customer base, expansion in new geographies, hiring, product development with more customer queries & increased support.
Simply put, you get into a fire fighting mode and there is only so much fire you can put out. Being judicious in dousing the right fires is crucial.
Hence, having a centralized collaboration tool to track efforts across various departments is the logical thing to do. And that is where the use of Orangescrum project and task management helped Andolasoft surge through their operations while maintaining the required rigour on their marketing plan.
The way they were!
All companies start their project, task management practices with the ever so loveable “Excel and Google Sheets”. And Andolasoft was no different.
New idea, new process, new project, change of strategy, a new client and there pops a brand new excel sheet!
Before they realized, they were drowned in excel management, progress updates, data inconsistencies and at times ending up with entirely botched-up numbers on the metrics they were tracking.
Of all the key activities, their digital marketing team had the most challenges primarily due to dependence on multiple other teams.
The fact with marketing planning is it requires relevant backing from the UI/UX and product development teams too. If the content publish a calendar and the feature or update publish schedule are out of sync; you are in for major fiascos.
In addition to that collaboration within the marketing team too had its own challenges.
Managing content calendars, planning, scheduling and researching relevant posts, articles, and associated design works kept on falling through the cracks.
Miscommunication led to incorrect prioritization of key activities leaving the team confused as to what is scheduled for when by whom.
Being a technology company, many articles required significant inputs & reviews from the subject matter experts (SMEs) and with confusing scheduling getting the right content out of the door was always troublesome.
Overall, the digital marketing team faced a lot of flak for:
Imagine the pain and dismay of the team who worked relentlessly on their part but we’re far from achieving their results.
Honest intentions focused execution yet less than desirable outcomes – all because of lack of schedule & progress visibility and centralized collaboration among the teams involved.
The Outcomes they achieved!
Getting the teams to be diligent in recording every activity on central was the first thing to do with Orangescrum.
Simple UI and the ability to capture key activity attributes brought the house to order quicker than anticipated. Key task attributes were:
The best part was the teams were able to break a single content publishing task into subtasks and assigning them to the relevant team members.
E.g. If they were to publish a blog say regarding a new WordPress plugin developed by the team the subtasks would look like
The task breakdown with well-defined assignees, labels and estimated hours helped to bring the team together and gave them transparency around the overall schedule.
Once the team had some quick wins, they were inclined to get further organized with enhanced features such as custom task statuses and the Kanban board.
For starters, the team first defined a basic custom task status workflow as follows:
This was a delight for the marketing teams as they knew what coming their way and how aligned they are with their weekly and monthly goals.
The visual swim lane-based progress helped them identify what was stuck and with whom making it easier to follow-up and nudge where needed.
Maintaining the pipeline became easier and saved them hours in going back and forth among teams. The UI design and development teams were able to bake in required efforts in addition to ongoing project works without impacting customer delivery.
End to end coordination and collaboration continued to improve with quality outcomes for all involved.
Moreover, leadership teams were no longer dependent on individual members to get a full view of the marketing plans and efforts.
Each and every activity was timely recorded within Orangescrum allowing executives to do a quick cost-benefit analysis of the marketing efforts and track productivity across teams.
In a little over a quarter, the team was able to
So, how does your marketing teams collaborate in the fast-paced workspace today?
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Andolasoft Inc is a renowned web and mobile development company with quite a few awards and recognitions in its kitty.