KUALA LUMPUR: Malaysia should construct a resilient, inclusive and efficient e-commerce infrastructure and system as a strategic platform for socio-economic development, said Communications and Multimedia Minister Gobind Singh Deo (pix).
He stated e-commerce was a game changer which empowered the micro, little and medium enterprises to broaden their organisations beyond their borders through an international supply chain.
“With more products offered in the market and conveniently available by worldwide residents, e-commerce will drive the postal and carrier market to brand-new service levels and subsequently, new heights for the market,” he stated in his keynote address at the E-Commerce Delivery Awards 2018, here tonight.Saying there’s an objective to build a seamless system to achieve the level of e-commerce efficiency, he stated a various level of connection was required if Malaysia wished to succeed in this digital age as the country, corporations and individuals contended in today’s borderless world.
“As such, we need to redefine connectivity both in the realm of broadband and fulfilment services to enable us to maximise the advantages of the digital economy,” he stressed.Gobind Singh stated
the ministry acknowledged the strategic role the postal and carrier industry played in progressively converging industries, especially in e-commerce.”As such, it is important
for the ministry, Malaysian Communications and Multimedia Commission(MCMC )and the market to chart the future of this industry together by raising industry standards and supplying quality and ubiquitous connectivity,”he said.He said e-commerce in Malaysia was still in the
early phases of development and the pattern of e-commerce in the nation demanded the ministry to develop a strong vision and tactical strategy for the postal and carrier service market.”Our Carrier Express Parcel (CEP )volume per capita currently
is only 5 plans and Malaysia might reach a prospective level of CEP per capita between 20 and 30 plans, or a market of about one billion packages annually by 2025, “he said.He stated that was a prudent forecast as China had currently surpassed 23 CEP per capita
and a higher number had actually been tape-recorded in developed nations such as the UK( 33) and Germany(34)while in Thailand, the greatest carrier company presently dealt with about one million plans a day.In Malaysia, the most significant courier currently managed roughly 600,000 bundles a day throughout peak season such as the Hari Raya period.”This pattern requires the ministry develops a bold vision and tactical strategy for the postal and courier
service industry guided by high-level policy goals, “he said.Amongst the high-level policy goals included to modernise the policy, the policy and arrangement of universal postal services considering the requirements of the Malaysian society along with to promote fair competition, development and development by raising the bar through licensing instruments.”Besides that,(it is also)to nurture a high level of customer self-confidence through enforcement of minimum-quality service standards and to put in place security procedures, as this market acts as the nation’s very first line of defence in the fight against unsafe and forbidden products.”(It is also)to enhance the efficiency levels of labor force through automation, correct training, and use of technology,”he said.– Bernama
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