Sub-standard items? New rules to repair onus on e-commerce platforms

Sub-standard items? New rules to repair onus on e-commerce platforms

All platforms need to have a clear policy, plainly displayed, on shipment, return, exchange and refund

Under new rules being framed by the federal government, ‘electronic provider’ would be plainly specified, so that such platforms do not escape responsibility. Also, that platforms mandatorily reveal the terms and conditions they have actually participated in with the sellers.

Authorities said the brand-new guidelines, being prepared by the

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